Shipping and return policies for Poker Flat Recordings

Shipping Info
Your order will typically ship out within 1 business day after it is received. We do not ship on most major holidays, please keep that in mind when placing your order.
Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a full refund.

Please contact us at shop@hfn-music.com within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.

Additional exceptions to the return policy:
You are responsible for all return shipping and handling costs. Original shipping costs are not refundable. Returned items must be unused, meaning you didn't wear or wash the shirt, open the CD, try on the underwear, let your cat sleep on the hoodie, etc. Only unopened and sealed CDs, and vinyl albums may be returned.
Refunds are not offered for minor cosmetic damage on record packaging and posters, such as bent corners and cracked CD covers.Certain sale and discount items are non-returnable.